Frequently Asked QuestionS
About The Notebook
Is the notebook truly infinite? How many times can I reuse it?
Yes, it’s designed to be your last notebook. The pages are made from durable stone paper and can be erased and reused hundreds of times. With proper care, it can last for years, saving countless trees along the way.
How do I erase the pages?
It’s pure magic! Just use a few drops of water (your mini spray bottle is perfect for this) on the microfiber cloth provided, and wipe the page gently. It will become a perfectly blank canvas again, ready for your next idea. Allow it a few seconds to dry completely before writing again.
What kind of pen should I use? Can I use a regular pen?
Your BLANKH™ notebook works perfectly with erasable pens, like the one included in your package.
Please do not use a regular ballpoint pen or marker, as their ink will be permanent and cannot be erased from the specialized pages.
Is it really waterproof and tear-resistant?
Absolutely. The stone paper pages are naturally waterproof and far more durable than traditional paper. You can spill coffee on it, wipe it clean, and keep going. Your ideas are safe with us.
What happens if my BLANKH™ notebook gets caught in the rain? Since the ink is erasable with water, will all my notes disappear?
This is a fantastic question, and it highlights one of the most powerful advantages of your BLANKH™ notebook.
First, the most important thing to remember is that unlike a traditional paper notebook which would be completely ruined by rain, your BLANKH™ notebook’s pages are 100% waterproof and tear-resistant. The notebook itself will be perfectly unharmed.
Now, about your notes. The special erasable ink is designed to disappear with the combination of water AND friction (the gentle rubbing from your microfiber cloth). Raindrops alone are not enough to completely erase your notes. While a heavy downpour might cause some light fading or potential smudging if the pages are rubbed while wet, your work will not simply vanish.
If you get caught in the rain, here’s the simple 3-step process to protect your notes:
- Don’t Panic: Your notebook is built to survive.
- Don’t Rub: The most important step is to avoid rubbing the wet pages together or with your hand.
- Let It Air Dry: Simply find a dry place, open the notebook, and let the pages air dry naturally. Once the pages are dry, your notes will be secure and legible.
So while a regular notebook would be lost forever, your BLANKH™ notebook is designed to endure. It protects your ideas, rain or shine.
About the App & Digital Features
Do I need a special app to scan my notes?
No, and that’s part of the beauty and flexibility of BLANKH™. Your notebook is designed to work seamlessly with the best scanning applications already available, like Adobe Scan, which you may already know and love. We recommend Adobe Scan for its powerful features and high-quality results.
How do I get the best scan quality?
For crystal-clear scans, simply use an app like Adobe Scan in a well-lit area. The stone paper’s perfectly smooth, grain-free surface is optimized for scanning, ensuring your digital notes are even sharper and clearer than a scan from a regular paper notebook.
What is “Smart Text” (OCR) and how does it work?
“Smart Text” is a powerful feature, known as OCR, available in leading scanner apps that automatically converts your handwritten notes into editable digital text. You can then copy and paste your ideas into emails, documents, or other apps.
Where can I send my scanned notes?
Leading scanner apps like Adobe Scan allow you to instantly save and sync your notes as PDFs or JPEGs to any cloud service you use: Google Drive, Dropbox, Evernote, OneNote, your email, and more. Your ideas, organized your way.
Value & Investment
Why should I choose BLANKH™ over a cheap paper notebook and my phone's camera?
That’s the perfect question. It comes down to four things: Experience, Profitability, Permanence, and Magic.
- Experience: A regular notebook is disposable. The paper is flimsy, tears easily, and isn’t waterproof. Scanning it often results in shadows, curled pages, and poor quality. The BLANKH™ notebook is a premium design object. The stone paper is smooth, durable, tear-resistant, and waterproof. It’s a pleasure to write on, and its perfectly flat, anti-glare surface is engineered for flawless, professional-quality scans every single time.
- Profitability: Let’s do the math. An average professional or student might use 10 or more notebooks a year. At an average cost of 1,500 FCFA each, that’s 15,000 FCFA per year, every year. A single BLANKH™ notebook costs a bit more upfront but pays for itself in just over a year. After that, you are effectively saving money month after month.
- Permanence: A regular notebook is finite. Once it’s full, you’re left with a stack of clutter. BLANKH™ is designed to be your one, permanent canvas. It declutters your workspace and your mind.
- Magic: Can you erase a regular notebook with a drop of water and start completely fresh in seconds? With BLANKH™, you can perfect your ideas on a single page, scan it, and instantly have a clean slate. That frictionless workflow is the magic that a regular notebook can never offer.
The notebook and the special pens cost more. How is BLANKH™ a profitable investment?
BLANKH™ is an investment in both your wallet and your workflow. Think of it this way: a professional or student might use 10 or more paper notebooks a year. Over three years, that’s 30 notebooks. BLANKH™ is a single, one-time purchase that replaces all of them. While the erasable pens have a cost, the savings from never buying another notebook means that BLANKH™ pays for itself over time. More importantly, it’s an investment in a better way of working—a single, durable tool that organizes your thinking and streamlines your process. It’s an investment in clarity.
How is stone paper truly more eco-friendly?
The impact is massive. The creation of stone paper uses no water, no trees, no bleach, and significantly less energy than traditional paper pulp production. But the real benefit comes from its reusability. A single BLANKH™ notebook can save hundreds or even thousands of sheets of paper over its lifetime, drastically reducing your contribution to deforestation and paper waste. It’s one of the most sustainable choices you can make for your creative process.
In short, a regular notebook is an expense. BLANKH™ is an asset. It’s a one-time investment for years of savings, a superior experience, and a positive impact on the planet.
Orders & Shipping
Where do you deliver?
We are proud to deliver BLANKH™ across West and Central Africa, including Togo, Benin, Ghana, Côte d’Ivoire, Burkina Faso, Niger, Senegal, Mali, and Gabon.
How long will my delivery take?
Delivery times vary by location. As a general guide, please allow 2-4 business days for orders in Togo and Benin, and 5-10 business days for other countries in the region. You will receive a tracking number to follow your order’s journey.
What payment methods do you accept?
We accept major international Credit and Debit Cards (Visa, Mastercard) through our secure payment portal. We also support most of the popular mobile money services across our delivery zones in West and Central Africa. The specific options available for your country will be displayed at checkout.
Corporate & Custom Orders
Do you offer customization for businesses or bulk orders?
Yes, we do. The BLANKH™ notebook makes an exceptional corporate gift. We offer several customization packages for businesses looking to make a lasting impression. Please visit our “BLANKH™ for Business” page for more details.
Ready to create a gift that leaves a lasting impression? Let’s bring your vision to life. Reach out to our dedicated business team to discuss your project, request a custom mockup, or get a personalized quote. We’re excited to partner with you.
We’d love to hear from you. Our team is here to help and we read every single message.
For any other inquiries, please send us an email at: hello@blankh.com